Frequently Asked Questions
Everything you need to know about your luxury activewear experience.
How do I determine the right size for my gym wear?
We provide a comprehensive size guide on each product page. Our garments are designed with a high-compression fit; if you prefer a more relaxed feel, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, undergarments and certain accessories are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How should I care for my Private Gym apparel?
To maintain the integrity of our performance fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Are your materials sustainably sourced?
The Private Gym is committed to ethical manufacturing. 80% of our current collection is crafted from recycled nylon and organic cotton blends to reduce our environmental footprint.