Returns & Exchanges
At The Private Gym, we want you to be fully satisfied with your premium athletic wear. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all items in original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original packaging, ensuring all hangtags are attached and the garment is free of any marks or scents.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing